Health Education
Prospect Medical and Blue Shield of California Promise Health Plan provides you with health education programs, materials, and other resources that can help our members stay healthy and manage their chronic conditions.
Mandated Health Education Materials:
Providers can meet state health education requirements by giving members materials on state-mandated health education topics. Many of these materials are available in languages other than English, and are available in alternative formats (audio, braille, large print).
Please visit: Health Education Materials in State Mandated Health Topics to download and print these documents directly.
Health Education Programs:
Blue Shield of California Promise Health Plan has health education programs exclusively for BSP members. Programs are offered in one or more of the following formats: in-person, telephone, and on-line (on-demand virtual Zoom classes). In addition to English, several programs are also offered in Spanish, Cantonese, and Mandarin.
Health education topics available in October, November and December of 2025 from the following programs:
- Adult Weight Management (BSP Educator Program):
- Asthma (BSP Educator Program):
- Chronic Disease Self-Management (BSP Educator Program):
- In-person 6 session program in LA County - flyers for members: Wilmington (Spanish)
- Chronic Obstructive Pulmonary Disease (COPD) - (BSP Educator Program):
- Diabetes Self-Management (BSP Educator Program):
- A virtual 2-session class in each of the following languages: English, Cantonese, Mandarin, and Spanish.
- In-person 4 session program in LA County - flyers for members: El Monte (Mandarin, Cantonese), Inglewood (English), Lincoln Heights (Mandarin), Long Beach (English), Norwalk (English/Spanish), Pomona (English/Spanish), and South LA (Spanish, English).
- Hypertension Management (BSP Educator Program):
- Living with Health Failure (BSP Educator Program):
- Memory Matters: Addressing Memory Concerns (BSP Educator Program):
- In-person 1 session class in LA County - flyers for members: El Monte (Mandarin, Cantonese).
- Tobacco Cessation (BSP Educator Program):
- Understanding Menopause (BSP Educator Program):
- Wilmington (Spanish).
- Wellvolution:
- Available to all BSP Promise Members
- A digital platform available at no cost
- Currently available in English and Spanish
- Digital whole health programs offered; adult weight management, Diabetes Prevention Program, diabetes management, tobacco/vaping cessation, behavioral health, and access to healthy recipes and exercise videos.
- BSP Promise members can create an account at http://www.wellvolution.com/medi-cal
For instructions on how to access these health education programs and details on member participation restrictions, please download the following guide: BSP-CA Health Education Programs (LA-DSNP, SD-DSNP, LA-Promise, and SD-Promise).
Individual telephone counseling with a Health Educator is also available. To make an appointment, please have members call the BSP Health Education Department at 1-323-827-6036. Call 1-323-827-6035 for Mandarin and Cantonese. Or have members call the Customer Care toll-free number printed on their BSC Promise member ID Card.
You will receive updates on the latest available health education programs in our Prospect Medical Provider Education bulletins faxed by the Network Management Department. If you cannot locate an appropriate class for a member, or need additional help, please submit the Health Education Class Referral to Prospect Medical’s Population Health Program.
