24-Hour Nurse Consultation
At Prospect Medical, we want to make sure our members know the answer to this question: Where should you go for care after your primary care physician’s office has closed?
If you are experiencing an emergency or life-threatening condition, call 911 or go to the nearest emergency room. If it is not an emergency or life-threatening condition, call your health plan or primary care physician for advice and direction, when possible.
Did you know that most health plans offer 24-hour nurse consultation lines? The nurse can advise you whether to go to an urgent care center or wait until your doctor’s office reopens for care.
Below are health plan nurse advice line phone numbers:
Aetna | (800) 556-1555 |
Anthem Blue Cross | (800) 700-9186 |
Blue Shield of California | (877) 304-0504 |
Blue Shield Promise | (800) 776-4466 |
Cigna | (800) 564-9286 |
CalOptima | (844) 447-8441 |
Health Net | (800) 223-7691 |
LA Care Health Plan | (800) 249-3619 |
Molina Healthcare | (888) 275-8750 |
Secure Horizons | (800) 370-3526 |
United Healthcare | (877) 842-3210 |